Opt-in and Opt-out Preferences
Cadence Music Group will only collect your Personal Information with your express consent. If at any time you prefer not to receive further email communications from Cadence Music Group (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every email that is sent to you by Cadence Music Group.
Third Party Sites
Definition of Personal Information
“Personal Information” is information about an identifiable individual such as your full name, home address, phone numbers, SMS, mobile, application-based account information, email address, your personal preferences regarding the products we sell or market or other such information. If a Site is an e-commerce website, our third party payment processor may also collect your credit card and debit card information (with expiration dates) and other Personal Information required to verify a transaction.
Personal Information does not include corporate or business information or employee information. Personal Information also does not include aggregated information or information that is anonymous such as the type of browser you are using, the frequency of user visits to the Site, the use of any hyperlinks available on the Sites or other aggregate data or information that cannot identify you as an individual.
Collection of Personal Information
Cadence Music Group believes that your Personal Information deserves to be protected. You can browse the site without providing any Personal Information at all. However, if you want to make a purchase, receive our automated site updates or enter a contest, you will need to provide the necessary details.
Use of your Personal Information
Cadence Music Group may use your Personal Information for the following purposes:
- To keep in contact with you to provide you with a better interactive experience; to improve and personalize the content of the Sites and identify our visitors’ preferences
- To keep you informed about product or services (both ours and third parties) in which you have expressed an interest and provided consent through an opt-in method
- To process your purchase orders and complete business transactions
- To establish your eligibility for special offers, discounts and contests
- To notify you if you win a contest, and send you prizes
- To provide customer support
- To meet legal requirements
- To provide internet security
- To analyze the collected information
We may also use non-personal information and data collected to improve the Sites, generate statistics and aggregate reports for internal use, assessing patterns of use; planning or evaluating marketing initiatives and for sharing with affiliates, subsidiaries, licensees, successors and advertisers. These statistics and aggregate reports will not contain any personally identifiable information.
Protection of your Personal Information
When you register or place an order, it’s done through a secure server. By using 128-bit encryption through Secure Socket Layers (SSL), the most advanced security available today, we ensure that your information will remain encrypted until it reaches the Sites’ servers. In addition, Cadence Music Group uses physical, technological and administrative procedures (including agreements with our third party service providers) to protect the Personal Information from loss, unauthorized access, disclosure or other misuse. Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites may be read or intercepted by others. If you have any questions about the security of Personal Information, please contact firstname.lastname@example.org.
Processing of Personal Information
Your Personal Information will be processed in the country in which it was collected namely Canada, where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Use of “cookies”
Depending on how you have configured your browser, when you log in to our Sites, a small file – a “cookie” – is stored on your computer’s hard drive. “Cookies” are small text files that identify an individual computer’s browser entering the Site. The cookie contains a unique identification number that identifies you without storing any Personal Information. This unique ID number is inaccessible to any web site except the Sites. It is used to track your shopping cart as you go through the site. Other cookies are used for site navigation and sales of digital products. This information does not identify you personally and no Personal Information is stored within the cookies.
If you do not want cookies placed on your computer, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Most Internet browsers or other software will allow you to do this. Please refer to your browser instructions or help screen to learn more about these functions. If you reject cookies, functionality of the Site may be severely limited, and you may not be able to take advantage of many of the Site’s best features. For example, if you arrive at a Site with your cookies turned off, Cadence Music Group cannot track your shopping cart and you will not be able to purchase merchandise.
Use of IP Addresses
Privacy of Minors
Cadence Music Group understands the importance of taking precautions to protect the privacy and safety of children using the Sites, and encourages parents and legal guardians to take an active role in their children’s online activities.
Cadence Music Group does not target its commercial services to children under the age of majority in the jurisdiction in which they reside. Cadence Music Group will not knowingly collect, use or disclose any Personal Information from a minor in connection with a commercial transaction, except with their parent’s or legal guardian’s express and verifiable consent.
Retention of Personal Information
The Personal Information that you provide will be retained by Cadence Music Group in accordance with applicable laws. Personal Information is destroyed if it is no longer needed except for limited business or legal purposes for example records retention for a certain period of time as required by law.
Disclosure of Personal Information to Third Parties
Cadence Music Group believes that your Personal Information should be just that – personal. Cadence Music Group does not sell, rent or make available visitors’ non-aggregated Personal Information to third parties for direct marketing purposes without your express consent.
Cadence Music Group may disclose your Personal Information to its subsidiaries or affiliates and to third parties whom Cadence Music Group retains to provide services on Cadence Music Group’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests and other promotions. Cadence Music Group will only provide those third parties with the Personal Information that they need to deliver the services to Cadence Music Group and/or on Cadence Music Group’s behalf.
In the event that Cadence Music Group is involved in a business transaction, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal or financing involving Cadence Music Group, you consent to your Personal Information being transferred to another party in connection with such transaction. You also consent to Cadence Music Group disclosing your Personal Information to legal, financial, insurance, or other advisors in connection with such business transaction or management of all or part of Cadence Music Group’s business or operations; as consented to by you from time to time, including to fulfill any other purposes that are identified when the Personal Information is collected.
Cadence Music Group reserves the right to cooperate with local, provincial and national officials in any investigation requiring either Personal Information – including any Personal Information provided online through the Sites – or reports about lawful or unlawful visitor activities on this site.
We also reserve the right at any time to disclose any information in an individual’s account:
- to satisfy any law, regulation or government request;
- if such disclosure is necessary or appropriate to site operation; or
- to protect the rights or property of Cadence Music Group and its users, sponsors, providers, licensors or merchants.
Access and Correction
Requests for Access, Corrections, Questions or Comments
Cadence Music Group
2450 Victoria Park Avenue, Suite 300
Toronto, ON, M2J 5H3
Please make any communications as complete and descriptive as possible, and we will attempt to respond promptly to your concerns.
Office of the Privacy Commissioner of Canada
The Office of the Privacy Commissioner of Canada oversees our handling of Personal Information practices. If any privacy concerns are not addressed to your satisfaction you may contact the Office of the Privacy Commissioner of Canada for further guidance:
By Phone: 1-800-282-1376